Expert IT Consultancy Services from First Option Technologies
OK, let's admit it. Sometimes technology needs a kick as well as loving words and good advice. So our highly experienced, professional IT consultants and engineers can assist in person at your business, if you need us.
We offer 2 types of consultancy support - strategic design and technology selection assistance, and on-site technical support (which you may also refer to as on-site consultants or engineers).
If you need our help to move your business forward with new systems, or if you are stuck with a problem that just won't go away, our team of highly-experienced consultants and engineers are available to help.
You don't even have to be an existing customer to take advantage of our consultancy services - we are more than happy to do one-off visits to assist if you require it.
Experienced Consultancy & Advice
Sometimes it's not the "doing" that's difficult. Or even the knowing "how" to do it. Sometimes there are bigger issues.
How should it be designed? Are we using the right product for the job? Is there a simpler, faster, cheaper way of doing it? Are we asking the right questions of our current suppliers? Should we be considering the new Version X upgrade or the fancy new firewall technology from ZZZZ?
Not only does the list of questions go on, so does the time lost in thrashing through the issues, as well as the costs of making the wrong decision.
That's when you should be considering taking advantage of our senior consultants and their deep knowledge and experience , accumulated over 20 years and built up through hands-on experience of a wide-range of technology and products.
Skilled On-site Engineer Services from First Option Technologies
Our team of IT support engineers really do know their stuff, and more importantly, by the time they reach your site, they know YOUR stuff too! Our teams are not just expert trouble-shooters, they can assist with installation of new equipment, or software, and even provide training on any equipment that is not going to be managed by us!
Before any visit our team will have the relevant information to hand, making sure that the on-site time is used efficiently and the final result is what was planned, with minimal fuss or disruption.
They will discuss your requirements in detail with you prior to coming on site and will draw up a plan of action for the day, so that any work due to be done is completed quickly and efficiently.
Once on-site with you, every engineer has a back-up team of support engineers on call to assist if they need to get any information, or need to escalate any issues to the vendor.
Field Engineer Support: We're Only Happy When You're Happy
We will only consider a site visit a success when we have obtained your signature on a visit completion form to say you are happy with the work has been carried out to your satisfaction.
A Happy Engineer is a Good Engineer
Many of our technology engineers have been with First Option Technologies for years, and 50% of our staff own stock in the company, so they, literally, have a vested interest in our success. Beside, who wouldn't want to work for a go-ahead global IT company based in the glorious Hampshire countryside!
Onsite Consultancy and Engineer Services from First Option Technologies : Why Partner with Us
Experienced consultants available for site visits when (and if) you need them
Competitive rates for consultancy work even if you are not a First Option client - yet
Superb team of experienced engineers who have worked on similar projects for international companies
Range of field engineering services including hardware and software installations, and onsite or offsite training
Consult us for expert advice with a sense of realism and reasonable rates. Call us on 0333 900 1333.